Terms &
Conditions

By accessing, browsing, or using the website sarjom.in (the "Site"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.

If you do not agree with any part of these terms, you must discontinue use of the Site immediately. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.

Sarjom is an eCommerce platform operated by Santali Technology World, dedicated to promoting and preserving Santali culture through commerce. Our platform offers authentic Santali products including but not limited to:

We serve the Santali community by providing a convenient online marketplace where traditional products can be purchased from the comfort of home and delivered directly to the doorstep.

All products displayed on the Site are subject to availability. We make every effort to display the products as accurately as possible; however, we do not guarantee that the product images or descriptions are entirely precise, complete, or error-free.

• Colors displayed on screen may vary slightly from the actual product due to monitor settings and photography lighting.
• Product dimensions, weight, and specifications mentioned are approximate and may have minor variations.
• Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• We reserve the right to modify prices at any time without prior notice. The price applicable is the price at the time of order placement.

We are committed to delivering your orders safely and promptly to your doorstep.

• Once an order is confirmed after successful payment, it will be dispatched within the timeframe mentioned on the product page or order confirmation.
• Delivery timelines may vary depending on the destination, product availability, and logistics conditions. Delays caused by unforeseen circumstances (natural disasters, strikes, etc.) are not within our control.
• Customers must provide an accurate and complete delivery address. Sarjom is not responsible for failed deliveries due to incorrect address information.
• Shipping charges, if applicable, will be displayed at checkout before order confirmation.

To place an order on Sarjom, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials.

• You must provide accurate, current, and complete information during the registration process.
• You are solely responsible for all activities that occur under your account.
• You must notify us immediately of any unauthorized use of your account by emailing Support@sarjom.in.
• Sarjom reserves the right to suspend or terminate accounts that violate these Terms.

By using Sarjom, you agree not to engage in any of the following prohibited activities:

All content on the Sarjom website, including but not limited to text, graphics, logos, images, product descriptions, icons, and software, is the property of Santali Technology World and is protected by applicable intellectual property laws.

• The "Sarjom" name, logo, and all related marks are trademarks of Santali Technology World.
• Unauthorized reproduction, distribution, or use of any content from this Site is strictly prohibited.
• Product images and cultural designs belong to their respective creators and are displayed with permission.

To the fullest extent permitted by applicable law:

• Sarjom and Santali Technology World shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products purchased through it.
• Our total liability for any claim shall not exceed the amount you paid for the specific product giving rise to the claim.
• We do not guarantee uninterrupted, error-free, or secure operation of the Site.

We value your privacy and are committed to protecting your personal information. When you use our Site or place an order, we collect certain personal data such as your name, address, phone number, email, and payment information.

• Personal data is collected solely for order processing, delivery, and communication purposes.
• We do not sell, trade, or share your personal information with third parties except as required for order fulfillment (e.g., logistics partners).
• Payment data is handled by secure third-party payment processors and is not stored on our servers.
• You may request access to or deletion of your personal data by contacting us at Support@sarjom.in.

Sarjom reserves the right to update, modify, or replace these Terms and Conditions at any time at its sole discretion. When we make changes, we will:

• Update the "Last Updated" date at the top of this page.
• Make reasonable efforts to notify registered users via email for significant changes.
• Your continued use of the Site after changes are posted constitutes acceptance of the revised terms.

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts in the state where Santali Technology World is registered.

Before initiating any legal proceedings, we encourage you to contact us first to resolve the matter amicably. We are committed to fair and transparent resolution of any issues.